They do require that you use a fob to open the lock box. Ive been carrying around my new iphone 5 for communications and my old iphone 4 so i can open lockboxes. For more fob pairing information, view the ekey fob instructions packaged with the fob, or follow the manufacturers pairing instructions for the apple device. Choose this over the supra remote simply because its conveniently built into your. Real estate agents can simply point and beam their electronic key or ekey enabled smartphone at the ibox to interact with it. With the supra ekey, i simply add the ekey app on my iphone there are also android and blackberry solutions and put an adapter on my key ring, and. Manually pair with ekey fob, ibox bt, or ibox bt le supra. The message paired but not connected should show with the supra device. Supra ekey fob or adapter is not needed for ibox btle bluetooth 4.
Rismedia, august 20, 2010supra announced that it has begun shipping its ekey solution for the iphone, enabling real estate agents to obtain house keys for listings with their iphones. Supra has provided innovative technology to help real estate professionals connect people and homes since 1955. For ibox bt le devices with older apple products or when opening an ibox bt bluetooth 2. Current ekey application downloaded and installed to a mobile device android os apple ios minimum.
You will need your ekey serial number and pin to login if you dont remember your serial number or pin, call supra support at 8776996787. Activate device bluetooth, or if using a fob, activate fob and point the front of the fob toward the infrared port of your traccess device. Nearly all rfid proximity key fob tokens operate on 125khz and nfc is. Supra ekey for microsoft phone microsoft community. Select the download button and then select install. Supra update limited warranty on ekey fobsadapters.
Pressing the power button 5 times within 10 seconds. The ibox btle offers the ability to customize showing hours, and an option may be set to require all showings be prescheduled with the listing agent. The ekey for the iphone will open the new bluetooth lockboxes and the current blue ibox lockboxes. Then apple came out with the new iphone 5 and because the supra ekey fob needed to plugin to the iphone, users of the ekey system were warned to not purchase an iphone 5 by supra and many local mlss as well. Fortunately wifi on the old phone still worked and i could get updates and show houses until i got the new fob. The green light will flash quickly and the ekey fob will turn off when successfully reset. Some older smartphones may require the use of an ekey fob or ekey adapter to access the ibox btle. We cannot let third parties get a key for subscribers on their behalf.
A supra keyholder can invite you to access their bluetooth ibox ibox bt or ibox bt le using your smartphone or tablet. If you have a service other than supra, you may want to request a times access code from the listing agent. When prompted, press the button on the ekey fob until the green light flashes, then point the ekey fob at the ibox. Install the traccess ekey app on your phone to open traccess locks. The supra system makes it easy for showing agents to access properties and for listing agents to track activity at client properties.
This happened on a weekend and could have been a big problem because i could not get the new fob until monday. Once the software is installed, the ekey icon is shown in your. It is not a matter of suprage security choosing not to support the broadcomwidcom bt stack. Help with assigning lockboxes, managing showings and more. When opening the classic ibox or ibox bt bluetooth 2. From the dashboard, click on the supra button this will open up your supraweb portal. The ekey fob is easy to set up, much like a bluetooth headset, and uses the small, replaceable cr2016 batteries. Older apple models iphone 4, 3gs, and ipad 2 require a supra ekey fob to open the ibox bt le, ibox bt, or ibox keyboxes.
The supra ekey app is designed for real estate professionals who belong to an association or mls using the supra system. Supra leases ibox units ibox or iboxes to keyholder for the term and grants keyholder a limited nonexclusive, nontransferable, revocable license to use the software incorporated in the ibox. Bluetooth is a registered trademark of bluetooth sig. There are newer key fob systems that do operate on. Should you choose to upgrade to the ekey, you may keep your dkey for up to 45 days in order to access any of the gray aeii lockboxes that may still be in use until early september. Before an apple device iphone 4 and older and ekey fob can. Supra ekey app quick guide 5 assign a site id to a device 8. If i upgrade to the ekey, what lockboxes will i be able to open. Wireless updates and alerts obtain listing keys keep track of all your key boxes right from your phone. Manage and program your keyboxes easily place and remove. You simply plug the adapter into your phone, then the supra dongle into the adapter and use the ekey program as normal. In my area, the ekey costs more than the active key, but just recently, my mls modified the pricing and made the pricing gap much less. Supra ekey fob to open a key container with an iphone. The ekey app updates automatically when you open the app recommended.
If you experience an issue with the ekey app connecting to your fob, reset your ekey fob. If you have a new phone and need your ekey activation code, do the following. The ibox offers the ability to customize showing hours. How reliable is the supra ekey which works with your. Apple, iphone, and ipad are registered trademarks of apple, inc. Open the app at home or office prior to visiting listings, the update. Today i received the apple lighting to 30pin adapter and it works fine. The ekey fob is a device used to translate the bluetooth. So supra developed a new bluetooth fob that will work with just about any phone. To access the ibox bt using the supra ekey adapter, apple models with the lightningtm 8pin connector port i. Professional software or ekey basic software collectively, the ekey, if chosen. Supra ekey fob the supra ekey fob is a device used to translate the bluetooth signal from the apple device to an infrared signal that can be recognized by the ibox. As mentioned before iphone developers do not have access to the nfc chip so using it to open a door wouldnt be possible. On your iphone, launch the app store by selecting the app store icon.
On some phones, the first time a keybox is accessed the pairing alert pops up to accept. Supra enables real estate agents to obtain listing keys. Below you will find very useful tips that may help you should you experience trouble accessing a lockbox key container during a showing. Another option may be set to require all showings be prescheduled with the listing agent.
Please ask us about programming the open hours for the box or if you need to activate its call before showing cbs code. Purchasing a key sccar provides two types of supra electronic keys. To use the ekey fob, begin the operation on your smartphone. Apple had changed the iphones design so that the new models did not have the 30 pin connector that the ekey required. Supra keyboxes are placed at real estate listings to hold listing keys, key cards, or gate. Supra support numbers if your phone crashes over the weekend and you have to get a new one, please use the supra ekey resources available on you will want to locate the customer support tab, followed by the ekey. Added support for ios and a new payment management feature that allows. You will get a success message and the changes will be. I have had a few issues with the ekey app on my phone not updating and when i got a new phone i had to get a new fob. The only way to get or upgrade to a supra lockbox ekey or xpresskey is for the keyholder to visit any armls support center in person. The listing agent can also read the ibox to view recent access information. The information is delivered to supras secure database and can be obtained using supraweb.
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