Apple had changed the iphones design so that the new models did not have the 30 pin connector that the ekey required. With the supra ekey, i simply add the ekey app on my iphone there are also android and blackberry solutions and put an adapter on my key ring, and. Download traccess ekey and enjoy it on your iphone, ipad, and ipod touch. Supra ekey fob the supra ekey fob is a device used to translate the bluetooth signal from the apple device to an infrared signal that can be recognized by the ibox. Manually pair with ekey fob, ibox bt, or ibox bt le supra. Fortunately wifi on the old phone still worked and i could get updates and show houses until i got the new fob. So supra developed a new bluetooth fob that will work with just about any phone. Please ask us about programming the open hours for the box or if you need to activate its call before showing cbs code. Today i received the apple lighting to 30pin adapter and it works fine. The ekey for the iphone will open the new bluetooth lockboxes and the current blue ibox lockboxes. It is not a matter of suprage security choosing not to support the broadcomwidcom bt stack. Rismedia, august 20, 2010supra announced that it has begun shipping its ekey solution for the iphone, enabling real estate agents to obtain house keys for listings with their iphones. To access the ibox bt using the supra ekey adapter, apple models with the lightningtm 8pin connector port i. Supra update limited warranty on ekey fobsadapters.
How reliable is the supra ekey which works with your. Download supra ekey and enjoy it on your iphone, ipad, and ipod touch. I have had a few issues with the ekey app on my phone not updating and when i got a new phone i had to get a new fob. The ekey app updates automatically when you open the app recommended. Some older smartphones may require the use of an ekey fob or ekey adapter to access the ibox btle. Select the download button and then select install. On your iphone, launch the app store by selecting the app store icon. Supra keyboxes are placed at real estate listings to hold listing keys, key cards, or gate. As mentioned before iphone developers do not have access to the nfc chip so using it to open a door wouldnt be possible. For ibox bt le devices with older apple products or when opening an ibox bt bluetooth 2.
The ekey also lets you program your lockbox onsite, if you need a cbs code, or need to change the accessible times, whereas if you have a activekey, you have to do that online at the supra website. Open the app at home or office prior to visiting listings, the update. Smartphones require the use of an ekey fob or ekey adapter to access the ibox. Wireless updates and alerts obtain listing keys keep track of all your key boxes right from your phone. The ekey fob is easy to set up, much like a bluetooth headset, and uses the small, replaceable cr2016 batteries. We cannot let third parties get a key for subscribers on their behalf. The only way to get or upgrade to a supra lockbox ekey or xpresskey is for the keyholder to visit any armls support center in person. If you experience an issue with the ekey app connecting to your fob, reset your ekey fob. Professional software or ekey basic software collectively, the ekey, if chosen. For more fob pairing information, view the ekey fob instructions packaged with the fob, or follow the manufacturers pairing instructions for the apple device. If you have a new phone and need your ekey activation code, do the following. Older apple models iphone 4, 3gs, and ipad 2 require a supra ekey fob to open the ibox bt le, ibox bt, or ibox keyboxes.
Install the traccess ekey app on your phone to open traccess locks. The supra ekey fob is a device used to translate the bluetooth signal from the apple device to an infrared signal that can be recognized by the ibox. The green light will flash quickly and the ekey fob will turn off when successfully reset. On some phones, the first time a keybox is accessed the pairing alert pops up to accept. Supra ekey app quick guide 5 assign a site id to a device 8. Real estate agents can simply point and beam their electronic key or ekey enabled smartphone at the ibox to interact with it. The information is delivered to supras secure database and can be obtained using supraweb. Manage and program your keyboxes easily place and remove. Added support for ios and a new payment management feature that allows. Nearly all rfid proximity key fob tokens operate on 125khz and nfc is. Ive been carrying around my new iphone 5 for communications and my old iphone 4 so i can open lockboxes. Pressing the power button 5 times within 10 seconds. Supra ekey fob or adapter is not needed for ibox btle bluetooth 4.
Supra ekey for microsoft phone microsoft community. Since the beginning of the ekey service, ecar has chosen to purchase these adapters and fobs from supra. Be sure to check out the new blackberry phones which can carry the supra ekey software now. You will get a success message and the changes will be. Supra ekey fob to open a key container with an iphone. The supra system makes it easy for showing agents to access properties and for listing agents to track activity at client properties. From the dashboard, click on the supra button this will open up your supraweb portal. In my area, the ekey costs more than the active key, but just recently, my mls modified the pricing and made the pricing gap much less. All locations are open monday through friday from 8. I am a realtor and need to download an app for our supra ekey. Supra has provided innovative technology to help real estate professionals connect people and homes since 1955. You will need your ekey serial number and pin to login if you dont remember your serial number or pin, call supra support at 8776996787. The ekey fob is a device used to translate the bluetooth.
Choose this over the supra remote simply because its conveniently built into your. There are newer key fob systems that do operate on. Compatible devices for ibox bt marin county realtors. Before an apple device iphone 4 and older and ekey fob can. You simply plug the adapter into your phone, then the supra dongle into the adapter and use the ekey program as normal. They do require that you use a fob to open the lock box. Open an ibox bt or classic ibox with a supra fob and. The supra ekey app is designed for real estate professionals who belong to an association or mls using the supra system. Contact your association or mls to subscribe to ekey service or to upgrade from ekey basic to ekey professional. Supra enables real estate agents to obtain listing keys. The ibox btle offers the ability to customize showing hours, and an option may be set to require all showings be prescheduled with the listing agent. Should you choose to upgrade to the ekey, you may keep your dkey for up to 45 days in order to access any of the gray aeii lockboxes that may still be in use until early september.
Below you will find very useful tips that may help you should you experience trouble accessing a lockbox key container during a showing. Then apple came out with the new iphone 5 and because the supra ekey fob needed to plugin to the iphone, users of the ekey system were warned to not purchase an iphone 5 by supra and many local mlss as well. Another option may be set to require all showings be prescheduled with the listing agent. Apple, iphone, and ipad are registered trademarks of apple, inc. The listing agent can also read the ibox to view recent access information.
The ibox offers the ability to customize showing hours. Current ekey application downloaded and installed to a mobile device android os apple ios minimum. Supra support numbers if your phone crashes over the weekend and you have to get a new one, please use the supra ekey resources available on you will want to locate the customer support tab, followed by the ekey. This happened on a weekend and could have been a big problem because i could not get the new fob until monday.
When prompted, press the button on the ekey fob until the green light flashes, then point the ekey fob at the ibox. To use the ekey fob, begin the operation on your smartphone. Help with assigning lockboxes, managing showings and more. If i upgrade to the ekey, what lockboxes will i be able to open.
If you have a service other than supra, you may want to request a times access code from the listing agent. Bluetooth is a registered trademark of bluetooth sig. A supra keyholder can invite you to access their bluetooth ibox ibox bt or ibox bt le using your smartphone or tablet. Activate device bluetooth, or if using a fob, activate fob and point the front of the fob toward the infrared port of your traccess device. Infrared technology allows the display key, active key, and smartphones to access the listing keys stored in the ibox key container. The message paired but not connected should show with the supra device. Once the software is installed, the ekey icon is shown in your. When opening the classic ibox or ibox bt bluetooth 2.
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